Customer Reviews

  Our guide Jampa is good but service by the driver Dhawa can be better.

Jampa took great care of me and my parents who are both above 70.... read more She gave good explanations of the tours and itinerary throughout the entire trip.

She was very accommodating to all of our requests and we are very thankful to her for making this trip a memorable experience for us.

She handled most if not all of the translation during our trip. We love Jampa and Tibet very much. We hope to come back to Tibet again.

Jampa is a blessing to us and anyone who meets her. I strongly recommend her.

Special thanks to Dhawa who fetched us from place to place tirelessly. We recognise this and we are grateful to him.

However, I have 3 points of improvement for Dhawa:-

(A) please do not talk to your girlfriend during the trip. It is unprofessional. You can do so in your own space and at your own time. Just not in front of clients.

(B) my father found a particular tibetan restaurant dirty with only 2 choices of food. Dhawa was hungry and had already pre-ordered 30 momo dumplings. My father asked to eat at a Chinese restaurant instead. Dhawa was unhappy and the explanation given was that he was hungry. Is that a good reason to show his frustration and anger towards us? I find this unacceptable.

(C) on the last day before our departure, my father suggested going to purchase yak hair bags before handling the refund for the China SIM card. Dhawa disagreed and insisted that we handle the China SIM card refund first before purchasing the yak hair bags. His reason is that he wanted to have time for his lunch. I have no issues with this but the attitude and behaviour that he exhibited to us was rude. To me, this is unacceptable.

  Wonderful Experience - We did a private 9 days tour with Tibetan guide and everything was excellent. Heartfelt appreciation to our guide Jampa and our driver Shunde. I was suffering from altitude sickness... read more and they were so genuine and kind in making sure I was well looked after. Jampa has a fountain of knowledge about Tibet and Buddhism. Through her we learnt and experience a lot. Shunde our driver is so experienced on the winding roads. We felt safe and comfortable. I would highly recommend to go with Tibetan Guide. Special thanks to Dhondup who was ever so responsive on emails and chat. This is truly a wonderful experience!

  Excellent experience - My partner and I traveled to Tibet in May 2023 and had an incredible experience with Dhondup and our guide, Gelek. From the moment we exited the train station in... read more Lhasa, everything was smooth and well-organized. Our guide and driver were spectacular...in fact, Gelek was the best guide we've had on any trip anywhere in the world. If you're traveling to Tibet, this is the guide service to use. Highly recommended.

  Best agency in Tibet - Best agency in Tibet, very professional services! The guide Sonan made me feel at home, and as family member

  Pre trip:

Dhondup was very responsive to our initial inquiries and quickly got us quotes for an 11 day private tour (Lhasa to Everest Base Camp plus Namtso Lake)... read more for 3 people. We had asked around a few other companies but decided on Tibetan Guide due to the fact that they are Tibetan owned and the reviews on TripAdvisor were fantastic (I don't know how people could give them only 4/5!) The total price was extremely reasonable, cheaper than larger companies, and worth every yuan. Dhondup sorted our permits and paperwork efficiently.

As we were in Xinjiang beforehand we knew we wanted to start our Tibet journey by heading to Xining and taking the 22 hour train across the Tibetan plateau. We all know that train tickets are like gold dust in summer vacation but Dhondup has contacts and was able to secure us 3 sleeper tickets leaving Xining in the evening (thus crossing the best of the landscape in Tibet the following day).

Arriving in Lhasa super excited to finally be there, we met our guide Jampa and driver Jamphel. We didn't realise at the time but they became so important to us in the following 10 days. I do not have enough words to describe how amazing Jampa is as a guide in Tibet. She is by far the best guide we've ever had, in any country. She has a deep knowledge of everything Tibetan including history and Buddhism so every sight we went to we learned a lot and she was always willing to answer every question and tell us about her life and experiences. Not only that, but she has a lot of connections within each community on the way to Everest Base Camp and that helped us experience great local-run restaurants, how the monks live (soaking wet at base camp she got us into the monks' hangout room to dry off and drink butter tea with them), and many other things. She was always around to offer photo assistance (she takes great photos!) or stop off at random places we asked. One highlight was reaching the highest pass on the way and then Jampa suggesting we walk along the plains and meet the car further down the pass. A little thing but it enabled us to escape the hoards of tourists and really feel the awesome nature surrounding us.

When covid hit Tibet with 3 days of the trip left, we were stuck in Shigatse with roads out blocked and thanks to Jampa's connections, determination, and sheer hard work we were able to escape to Lhasa. She kept us completely updated on the constantly changing situation. Despite her missing her little family and experiencing the same as us, she kept calm, kept her sense of humour and made things happen and luckily we were on a flight out to Chengdu within a couple of days. Saying goodbye was actually really sad because the connection we made with her runs deep.

As for our driver, Jamphel, another absolute diamond! He drove safely, was always on time and always communicated with us (sign language plus a few words of English he'd picked up) cheerfully. Jampa + Jamphel are a fantastic team and if you're lucky you'll get them as your guide and driver when you visit Tibet.

We're already looking forward to the next time we can go to Tibet. Thanks to covid, we have a couple of things we didn't get to do and we definitely want to go back and visit Mount Kailash as well. Tuche che, Jampa, Jamphel, and Dhondup!

  Our guide spoke good English and was extremely knowledgable about everything we saw and did. All our needs were accommodated, and our schedule was perfectly balanced: never boring, but not... read more overwhelming either. I would strongly recommend this tour company to any foreigners wishing to see Tibet's culture and history.

  Trip of a lifetime! January, 2022, 7-day private tour with friends in Tibet. Our guide (Galek) and driver (Galek) were super knowledgeable and flexible. Lodgings were clean and comfortable. Food... read more options were delicious, varied and easy for vegetarians. We were able to visit monasteries, enjoy gorgeous landscapes and imbibe the local culture. Visas and security checks were handled smoothly thanks to our guide. Highly recommend this tour company for the price and service- they went above and beyond to make sure we were happy and they were also able to refine and advise according to our wants and needs.

  I did with a group of 8 other foreigners a 7 days/ 8 nights tour organized by Tibetan Guide through Tibet. The itinerary was as follows:
Day 1 arrival... read more from Chengdu by plane and free sleight seeing in Lhasa
Day 2 Lhasa sightseeing: 1) Jokhang 2) Ramoche Temples
Day 3 Lhasa sightseeing: 1) Potala 2) Norbulingka Palaces and group dinner in Lhasa
Day 4 Lhasa – Shigatse Tashilompo Monastery
Day 5 Shigatse – Everest North Face at Rongbuk: Eco-bus service to Rongbuk Monastery, Everest Base Camp, overnight stay at 5500 meters
Day 6 Seight seeing within Rongbuk Monastery – back to Shigatse
Day 7 Shigatse – Lhasa Yamdrok-tso lake Karo-la glacier, Pelkor Chode Monastery

The entire tour was well organized. We were picked up from the airport without waiting there. The accommodation in Lhasa and especially Shigatse were good to excellent, especially in view of the very competitive price I paid. The tour guide spoke fluent English and was very knowledgeable and gave us impressive insights into the sights visited including an introduction into Tibetan Buddhism. He was also instrumental in passing the various checkpoints on the way without loosing too much time. I can only recommend Tibetan Gude travel agency, not only because of the travel experience itself but especially for obtaining and managing all required documentation and permits. I made several attempts with various travel agencies to visit Tibet, succeeded with Tibetan Guide eventually.

  Travel October 8 to 16 2021
 
We book a Tibet tour (from a national agency) and we end up with Tibetan Guide, I life in China for 12 years... read more and I have being many time travel and got local tourist guide To be honest most of the time I find the guide a bit clueless and lack of initiative
For the first time in China, I was so glad we got Tibetan guide as our local tour guide Jampa our local guide from Tibet (she is Tibetan) was just amazing, she have such deep knowledge about her region and culture she could answer any questions (we have a lot of questions and some very complicate one) despite working long hour mostly 8am to 21 pm sometime even mid night
She never complain always keep smilling, he English level is very good too.. One of our friend get Hape (high altitude pneumonia endemia) He have to be put in hospital for 24 hours
She stay with him for 24 hours there, her husband come to help us at the hotel to pick up cloth and bring it to the hospital the next day the agency reorganize the tour (we need to stay one more night in Lhasa to wait for our friend) and find a new guide for the day and off course no extra charge.
The driver was amazing too, car was sparkling clean every day and he was driving very safe (first time in China where I wasn’t stress to no be driving) when our friend come out of the hospital.
Jampa our guide help us find big oxygen tank and despite the risk accept to continue to carry my friend until base camp Everest We have being able to visit temple on time which supposed to be only open to Tibetan because Jamba know many local peoples and is well appreciate in the Tibetan community She always stay calm despite our constant request and our last minute change of schedule We ask for nature she bring us to glacier, we ask to swimm she find us a river in the country side to swim
She grow up in the Potala until 6 years old and she show us the house she use to life In every temple monk recognize her and are extra friendly with us
Every night despite being exhausted she always find

  Wonderful trip with our Guide Gelek and our friendly driver also named Gelek. Guide Gelek was very knowledgeable and spoke English fluently. The company was very attentive to our needs... read more and took us to some really beautiful places. Really enjoyed the hotels and restaurants they booked for us. Can’t say enough good things, would definitely recommend them for anyone thinking of doing a tour. Dhondup was great about explaining the process of entry and checked in with us every day to ensure we were having a great time. Love that it’s a small company using Tibetan guides and drivers. Everyone was very kind and made our trip feel very special!